Shipping policy
Shipping Information
At EleganceLoom, we strive to deliver your fashion items with care and efficiency. Please review our shipping policy below for details about order processing, delivery times, and shipping costs.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.
Delivery Time
Standard Shipping typically takes 5-10 business days for delivery after processing, depending on your location. Delivery times may vary due to customs clearance for international orders.
Shipping Costs
Shipping fees are calculated based on your order's weight, dimensions, and destination. The exact shipping cost will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Shipping Destinations
We currently ship to most countries worldwide. If you have questions about shipping to your specific location, please contact us at [email protected].
Customs and Import Duties
International customers may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the recipient and are not included in our shipping costs or product prices.
Shipping Address
Please ensure your shipping address is complete and accurate. We cannot modify addresses after an order is placed. EleganceLoom is not responsible for packages sent to incorrect addresses provided by customers.
Damaged or Lost Packages
While we take great care in packaging your items, please inspect your order upon arrival. If your package is damaged during transit or doesn't arrive within the estimated delivery window, contact us immediately at [email protected].